Terms & Conditions

Welcome to Luvih, a luxury perfume brand owned and operated by Zen Exim Private Limited. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website.

1. Acceptance of Terms
By using the Luvih website, you agree to these Terms and Conditions, our Privacy Policy, and any additional guidelines or rules applicable to specific services offered by Luvih.

2. Use of the Website
You may use the Luvih website solely for personal, non-commercial purposes. You may not:

  • modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any content from the website
  • use the website in any way that may damage, disable, overburden, or impair its functioning
  • attempt unauthorized access to any portion of the website or related systems.


3. Intellectual Property
All content on the Luvih website—including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software—is the exclusive property of Luvih or its content suppliers and is protected by applicable Indian and international copyright laws.
No content may be reproduced or redistributed without prior written consent.

4. Product Information
Luvih strives to provide accurate and up-to-date product information. However, we do not guarantee that product descriptions or other content are always accurate, complete, reliable, current, or error-free.

If you receive a defective, damaged, or incorrect product, please contact us.
(Note: Returns are only permitted under defect/damage conditions as per our policy.)

5. Pricing and Payment
All prices listed on the Luvih website are in Indian Rupees (INR) and may change without notice.

Payments can be made through the available payment methods displayed at checkout.
Luvih reserves the right to refuse or cancel any order if a product is listed at an incorrect price or if payment verification fails.

6. Limitation of Liability

To the fullest extent permitted by law, Luvih shall not be liable for any:

  • indirect, incidental, special, consequential, or punitive damages
  • loss of profits, revenue, data, goodwill, or other intangible losses

arising from:

a) your use or inability to use the website
b) actions or content of any third party
c) content obtained through the website
d) unauthorized access, use, or alteration of your data or transmissions

7.Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall fall under the exclusive jurisdiction of the courts in Ahmedabad, Gujarat, India.
(You can change this city if needed.)

8. Changes to Terms & Conditions
Luvih reserves the right to update or modify these Terms and Conditions at any time without prior notice.
Your continued use of the website after any such modifications constitutes acceptance of the revised Terms.